Archive for the ‘Kudos From Our Passengers’ Category
January 12th, 2015
“This was the first Christmas our family has been together in 7 years. On Dec.20 you let us share your world through a boat ride, some snorkeling, some SNUBA, and some whale-turtle watching. Along with some great food during the trip.
The young ones in our group and those that felt slightly comfortable in the water enjoyed the snorkeling activity. To be swimming in the middle of a school of fish was all they could talk about for hours.
My son, who is a certified diver, and myself, who has lived in the water his entire life, really enjoyed the SNUBA activity.
Marcella(hopefully I remembered the name correctly) was an excellent guide and instructor. As a retired teacher, I was impressed with her mannerisms and at one point when an Asian gentleman was not paying attention she called him on it. His not paying attention to her important direction could have been a disaster for him. It was also a call to attention for the remainder of the Snuba group.
We wanted to Thank You, Mahalo, for the boat ride, the excellent food and beverage menu, the activities-whale and turtle watching, snorkeling, Snuba and just the friendly atmosphere that your crew put forth.
It helped make our holiday something to remember.
January 9th, 2015
” I had a great time and wanted the excellent service to be recognised. please let me know if you receive this email, and if there is anywhere else I can post this review to show my support. Special shout out to Jason for going the extra mile to accomodate for a friend and myself!
Totally amazing, 5 stars! The attention to detail, and personalised customer service provided by this crew is not to be topped. My friend and I went to Hawaii on a budget, and decided that we’d splurge on a snorkel tour. Maui Magic is the best price and wound up being the highlight of our trip. We saw plenty of beautiful aquatic life, were constantly being looked after to see if we wanted more food & drink (which were both well supplied, and delicious), and how we were enjoying the tour. The boat wasn’t over filled, which allowed for us to get to know the other guests on a friendly, personal level. The Crew was incredibly friendly, informative, and hilarious. We had the best time, and would recommend it to absolutely everyone travelling to Hawaii! ”
A big MAHALO to Kate M. !!!!
January 7th, 2015
“My husband and I booked a trip December 16, 2014 and want to give feedback related to the experience First off, our sincerer thanks and appreciation to Captain John and his crew for their efforts in making the experience memorable. Captain John is a rarity and his humor and attitude to go above and beyond made it a very special trip. The BBQ was tasty and above many outfitters standards. We would like to say thank you and wish you all a very Merry Christmas. We have and will continue to speak highly of the company as it is above and beyond many other companies. In closing we would like to say to Captain John ” Go Bears” from Heidi and Barry Paul from Vancouver BC …”
September 8th, 2014
We love our guests and love it even more when they share their experiences with us! Mahalo to the Fahey family for sharing some of the their time and thoughts with us!
“Dear Crew of Maui Magic, Thank you for the best day of our vacation on August 20, 2014. We felt safe and warmly cared for as we snorkeled, learned to Snuba with Brian, saw fish and turtles and even a jelly fish, and had the best cheeseburger with grilled pineapple I have every tasted. Our vacation is done, but the memories you helped us create will last a lifetime. Kathleen, Paul, Sarah, and Karen Fahey”
August 5th, 2014
This photo was taken on the Four Winds just after Christmas 2011, during our second terrific trip with your crew. Our first had been over Christmas in 2009.
For the 2011 trip, we were with our son and daughter-in-law, and we were celebrating the news that we would soon have a grandson! Well, now we do indeed have a wonderful grandson – but their hands are full and they can’t get away to join us. So, we’ve rallied a couple of friends, and we’re returning for another day with your crew this March.
We’ve always wanted to come for the best part of the whale season. And we can’t think of anything better than to see whales, snorkel at Molokini, and hang out on the Four Winds!
August 5th, 2014
I wanted to say “mahalo” for helping to make some wonderful memories for my family. We had a great time! We couldn’t have asked for more:
Great weather. Smooth seas. Attentive crew …and we loved the new pulled pork sandwiches!
Clear clam waters made for awesome snorkeling. You guys were terrific….so helpful with the inexperienced guests/novice snorkelers!
This is the best boat for keiki (as well as those who choose not to
snorkel) with the glass bottom viewing room.
August 5th, 2014
“Just a note of thanks for setting us up on such a great excursion yesterday! The folks on the Maui Magic were so great – took great care of me on choppy waters (I was green about 70% of the time), and even took my very frightened son out on the snorkeling excursion (he’s a chip off my block!). They were wonderful and thanks for your great recommendations! I highly recommend this cruise, even though a bit pricier, to families with small kids. They were so kind to my kids who were the smallest on the boat, and took extra special care of everyone. Katie, one of the crew members, knew everyone’s name within minutes, and addressed us all personally – it was really special and made it such a better experience.
So thanks for taking our needs into such consideration when making this recommendation!
On a separate note, not sure if you remember given how many people you help daily, but thank goodness we did not go on Monday! I heard there was a death on Molokini with another company – so scary!!!!! It definitely made me even more nervous going into this excursion yesterday, but it was clear that the caliber of the Maui Magic and its crew knew better. I certainly hope that other company is held responsible!
Thanks again and Mahalo!”
August 3rd, 2014
Good evening, I wanted to first of all thank you for such a fabulous tour today. My husband Kurt and myself, Sherrye, had such a great time.
Katie was so inviting and soothing to me who has a fear of water.
Jacob took me out in the water and guided me and was so incredibly gentle and kind. Not demeaning in any way and made sure I was at ease in the water.
I can’t speak highly enough of how fabulous the staff was! Thank you!
Here is the best picture I took today of a whale, I wanted to share it with you so maybe you could use it on your site.
Kurt and Sherrye Fisher